I can't log into the Figma support forum with my Figma account

I've been trying to find a figma support forum (i don't know how to use figma and it's driving me crazy) and all the links need some kind of SSO account, not sure what that is? When I try to sign in with my figma account it doesn't work. I've spent the last 2 hours trying to log into a forum and it keeps taking me in this loop. It's like this is some kinda of secret or something. I have a paid figma plan if that's helpful